Privacy policy
Last updated: August 24, 2026
At Losilo, protecting your privacy is part of how we build a shopping experience worth trusting. This notice explains what we collect, why, and how we keep it safe when you visit losilo.com, place an order, or reach out to us. By using the site you accept the practices described here. If any part does not sit right with you, please do not use our services.
Storename: Losilo
Company name: OI Sales
Address: H. Roland Holstlaan 19, Coevorden, 7741RK, Netherlands
BRN: 91458226
Email: info@losilo.com
Find us on Instagram at @losilo.uk to see our latest styles.
The information we collect
Depending on how you use the site, we may collect the order details you provide, such as your name, email, delivery address, and payment information, alongside technical data like your IP address, browser, and time zone. We also collect anything you send us directly, for example when you contact support.
How we use it
We use what we collect to prepare, process, and deliver your orders, to answer your questions and support you after a purchase, to keep the store safe and guard against fraud, and to tailor what you see to your interests. Marketing is only sent when you have chosen to receive it.
Who we share it with
We share your data only with the trusted partners who help us run the store: payment processors, delivery and logistics companies, and technology providers such as Shopify. We never sell or rent your personal data.
Cookies
Cookies help the site remember your preferences, run more smoothly, and show content that suits your interests. You are free to switch them off in your browser, though a few features may not work as intended afterwards.
Your rights
At any time you may access the data we hold about you, have it corrected or erased, restrict how it is processed, request a portable copy, or withdraw consent including unsubscribing from our newsletter. To exercise any of these, email us at info@losilo.com.
Children's privacy
Our services are intended for adults. We do not knowingly collect data from anyone under 18, and if we discover that we have, we delete it immediately.
International data transfers
If you live in the United Kingdom, please note that your information may be processed or stored outside the country, including within the European Union, by the trusted partners who help us run the store. Whenever data moves this way, we make sure it happens securely and in line with applicable data protection requirements.
Data security and retention
We keep your information only as long as we genuinely need it, whether to run our services, meet a legal obligation, or resolve a dispute, and we protect it carefully throughout.
Updates to this policy
We may update this notice from time to time. The most recent version will always be available on the Losilo website, so do check back now and then.
Contact us
If you have questions about your privacy, we are glad to help:
Storename: Losilo
Company name: OI Sales
Address: H. Roland Holstlaan 19, Coevorden, 7741RK, Netherlands
BRN: 91458226
Email: info@losilo.com
Say hello on Instagram at @losilo.uk. Thank you for trusting Losilo with your privacy.